Consumers are pleased with the increasing value proposition that tablets represents, according to J.D. Power.
A new report finds that consumer satisfaction with tablet devices has declined overall, as more value-priced brands have entered the market.
J.D. Power – in its 2014 U.S. Tablet Satisfaction Study—Volume 1 — finds that overall satisfaction with the popular devices has decreased in 2014, by 18 points, to 835 on a 1,000-point scale. It was 853 in 2012.